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6-25-18 Weekly News

Public Safety Updates BC: Delta police saving time with new false alarm strategy 5.15.18 – Delta-Optimist – “These false alarm calls take up an enormous amount of patrol resources, both in terms of their frequency and the overall time they take officers...

Don’t Let Service Reps Ruin Your Reputation

6.15.18 – SSI –  Mark Matlock  First impressions are everything. Here’s how to avoid being called out — and potentially losing business — for poor customer service. If I took a poll of everyone reading this column and asked: “Have you ever had a negative...

4 Tips to Beat the A/V Trunkslammers

CEPro – Eric Thies · June 13, 2018 Custom installation has the worst satisfaction rate of any industry that services the home, probably because the industry is infested with trunkslammers, writes integrator Eric Thies. What are you going to do about it? Man...