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Don’t Let Service Reps Ruin Your Reputation

6.15.18 – SSI –  Mark Matlock  First impressions are everything. Here’s how to avoid being called out — and potentially losing business — for poor customer service. If I took a poll of everyone reading this column and asked: “Have you ever had a negative...

4 Tips to Beat the A/V Trunkslammers

CEPro – Eric Thies · June 13, 2018 Custom installation has the worst satisfaction rate of any industry that services the home, probably because the industry is infested with trunkslammers, writes integrator Eric Thies. What are you going to do about it? Man...

Alarm Company Jingle Still Gets Statewide Attention

Alarm Company Jingle Still Gets Statewide Attention 6.11.18 – 5newsonline.com – HOT SPRINGS (KFSM) — An advertisement jingle for a security company in Hot Springs is still getting statewide attention, six years after it has been playing on the radio. The...