301.519.9237 exdirector@nesaus.org

Tuesday, September 15th at 2pm eastern

Learn about what the Monitoring Association (TMA) does to reduce false alarms including:

  • TMA CS-V-01-2020 Alarm Confirmation, Verification and Notification Procedures
  • New initiative to assign a confidence level to each alarm

Explore how ADT uses text messages to reach alarm users to verify alarms. Find out the best way to reach the right people at ADT when you have questions.

Moderated by Alberto Hook, FARA President
Presenters:

  • Celia Besore, TMA Executive Director,
  • Jay Hauhn, principal, Hauhn and Associates, LLC
  • Steven Brekel, Area Admin Manager, ADT Security Services

Here is how to join the Webinar

FARA Webinar- Join Together to Tackle False AlarmsTue, Sep 15, 2020 2:00 PM – 4:00 PM (EDT)

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/150258101

You can also dial in using your phone.
United States: +1 (312) 757-3121

Access Code: 150-258-101

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