301.519.9237 exdirector@nesaus.org

Join us for a Webinar on October 13 at 2pm Eastern

We have all faced the angry customer or the ones who politely but consistently demand special attention.   Review tricks to stay calm and deescalate tense situations.   Explore ways to get to a solution   Moderated by Sarah Salazar, UCC Presented by Ron Bowden, UCC

Please join the meeting from your computer, tablet or smartphone.


You can also dial in using your phone.

United States: +1 (646) 749-3122

Access Code: 171-220-053 New to GoToMeeting? Get the app now and be ready when your first meeting starts: https://global.gotomeeting.com/install/171220053