10.27.24 – WBIR-TV (Knoxville, Tenn.) -Greene County, Tenn. According to the county’s dispatch, 15 dispatchers answered more than 3,000 911 calls and more than 4,000 calls from radio traffic within 48 hours. It’s been almost a month since Greene...
1.21.24 – StateScoop North Carolina’s 911 officials said the state’s next-generation emergency services network adapted well during Hurricane Helene. During Hurricane Helene, one of the strongest hurricanes to ever hit North Carolina, the state’s...
HUNTSVILLE, Ala. (WAFF) – During times of emergency, your first instinct is to probably pick up the phone and call 911. But as Huntsville’s population continues to grow, those emergency calls also grow. This growth has caused a shortage of dispatchers for the...
10.9.24 – WKRG -GULF SHORES, Ala. People in Gulf Shores could start seeing big fines for false fire alarm calls and faulty elevators causing entrapment rescues. Hundreds of these types of calls tie up Gulf Shores first responders every year, delaying their response...
9.27.24 – Route Fifty Call takers and dispatchers are working with technology from the 1980s, experts say. But there’s a possible solution. It’s the stuff of nightmares: Your house is on fire, you’ve been in a major car accident or you’re being robbed. You call...
9.24.24 – KOMO -by Hannah Knowles, KOMO News Reporter In a letter from interim Seattle Police Chief Sue Rahr, the Seattle Police Department (SPD) released a major policy change regarding the response to alarm calls. Starting Oct. 1, SPD will only dispatch...