301.519.9237 exdirector@nesaus.org

AI bots are helping 911 dispatchers with their workload

10.16.23 – Stateline Artificial intelligence is quietly revolutionizing non-emergency calls in 911 dispatch centers. The Charleston County Consolidated Emergency Communications Center in South Carolina is using Amazon Connect, an omnichannel cloud contact center...

New Assistant State Fire Marshal

10.9.23 – Texas Department of Insurance Capt. Chuck Allen is the new assistant state fire marshal at the State Fire Marshal’s Office. Allen has been an inspector since 2016. He was promoted to lieutenant in 2018 and captain in 2019. He has more than 30 years of...

Remote Guarding Gains Momentum

10.12.13 – SIW Take a closer look five ways the solution benefits customers, while creating potential new revenue streams for integrators This article originally appeared in the October 2023 issue of Security Business magazine. When sharing, don’t...

USB-C’s Rise and What it Means for Integrators

10.13.23- CEPro Apple’s move to replace its Lighting port with USB-C continues a trend in the electronics industry of adopting the multi-faceted standard. Apple’s new iPhone 15 features a USB-C port instead of tech giant’s traditional Lightning port for the...