9-28-18 – SSI – Al Colombo Oftentimes it’s those little extra things you do during a sales presentation that can make all the difference to the end customer. When we think of “sales” in the security and life-safety business, most of us think in terms of...
AI, machine learning and deep learning have the potential to propel security and life-safety solutions by driving increasingly sophisticated analytics. 9.24.18 – SSI – Steve Surfaro The security industry has experienced its share of rapid changes that...
According to Jason Griffing, the key to removing guilt from the service process is to establish a clear framework around how and when you provide service to your clients. Providing consistent, quality service isn’t an easy task, but by altering your approach a...
Legislation would stop diversion of 911 fees 9.16.18 – CN – Mary Ann Barton The 911 Fee Integrity Act would prevent states from diverting funds meant for 911 services, $1 billion of which has been lost since 2009 Since 2009, about $1 billion in 911...
9.25.18 – Sun Sentinel – Broward Schools say they’re taking steps to avoid some of the trauma and confusion caused by false fire alarms at Marjory Stoneman Douglas High. The measures include having fire officials at the school to keep a close eye on the...
9.24.18 – NFPA – This report shows fire death rates and annual average death tolls for the 50 states and demographic factors that are associated with higher fire death rates. National statistics are provided for comparison. . Sources include death...
